Five articles in the last week from the world of healthcare staffing and technology.

Filling the skills gap: How to find qualified talent

• Key takeaway: Despite an unemployment rate that is still above what analysts would prefer, businesses are still finding it difficult to fill open positions.
  

Patients are safer with better educated nurses

• Key takeaway: A Europe-wide study suggests that nurse education and patient to nursing staff ratios may impact on patient outcomes.
  

Best tech jobs and places to recruit them

• Key takeaway: US News recently released their Best Jobs of 2014 which are based on employment opportunity, good salary, manageable work-life balance, and job security.
  

Taking your staffing brand by the horns and other animal/brand references

• Key takeaway: Steady brand investment is rewarded by lasting competitiveness.
  

3 Customer service tools every staffing company should be using right now

• Key takeaway: Customer service should be the cornerstone of any branding/social media strategy.